Your Questions, Answered
What products does Glorious offer?
We specialize in high-quality cosmetics, bags, and fashion accessories imported from the USA.
Where is the Glorious store located?
Our store is located in Yangon, Myanmar. Visit our Contact Us page for the address and store hours.
How can I make a purchase at Glorious?
You can visit our physical store or make a purchase through our online platform. We offer both in-stock and pre-order options.
How does Glorious ensure product quality?
We directly purchase our products from the official brand stores in the USA, ensuring authenticity and quality.
Does Glorious offer gift wrapping services?
Yes, we provide elegant gift wrapping services to make your purchases special. Additionally, we offer customized cosmetics bouquet services. For more details on this unique offering, please call our store's phone number +95 9 888 439 100
How can I find out about promotions and discounts?
Subscribe to our newsletter and follow us on social media to stay updated on all our promotions and special offers.
Who can I contact for more information about a product?
Our knowledgeable team is always ready to help. Contact us through our website chat or visit our showroom for personalized advice.
SHIPPING
How long will it take to receive my order?
Delivery times vary by location. Typically, orders in Yangon are delivered within 2 days, elsewhere in Myanmar within 3-7 days, and to Thailand within 3-4 weeks.
Can I track my order?
We are currently preparing tracking numbers for your orders. Thank you for your patience. We will provide you with the tracking information as soon as it is available.
Do you offer international shipping?
Currently, we ship within Myanmar and to Thailand. Please contact us for options if you require shipping to other countries.
What are the shipping charges?
REFUNDS
What is your refund policy?
At Glorious, we offer refunds for damaged or incorrect items reported within 7 days of purchase.
How do I request a refund?
To initiate a refund, please contact our customer service team with your order details. Instructions for return will be provided upon approval.
Are there any items that cannot be refunded?
Cosmetics that have been opened are non-refundable for hygiene reasons.
How long does it take to process a refund?
Once we receive and inspect the returned item, refunds are typically processed within 3-7 business days. The refund will be issued to the original payment method used during purchase.
Can I receive a refund if I purchased using a promotion or discount?
Yes, you can receive a refund even if you purchased items on promotion. The amount refunded will be the price you paid after applying the discount.
Didn't find what you were looking for? Feel free to contact us with any question!